10 Common Challenges for Travel Sales Teams in India
India’s travel market is growing fast, but sales teams inside travel agencies, OTAs, and B2B consolidators still operate with fragmented processes. The result is lost revenue, slow conversions, and inconsistent customer experiences. Below are the ten most common operational blockers and how agencies can move toward streamlined, tech-enabled workflows. 1. Lead Leakage Across Multiple Channels Sales teams often receive leads from WhatsApp, calls, emails, social ads, and partnerships. Without a unified system, follow-ups are missed and valuable prospects drop out of the funnel. Solution insight: A centralized CRM ensures every lead is captured and assigned automatically. Explore: SoftwareXprts Travel CRM → https://www.softwarexprts.com/ 2. Slow Quotation Turnaround Manual fare checks, PNR validation, and itinerary preparation slow down sales velocity. Competitors with faster TAT win the deal. High-impact fix: Use an automated quotation engine integrated with GDS, LCC, and...